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Plan, Prepare, and Respond

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  • Wear disposable gloves to clean and disinfect.

  • Clean surfaces using soap and water, then use disinfectant.

  • Cleaning with soap and water reduces number of germs, dirt and impurities on the surface. 

  • Practice routine cleaning of frequently touched surfaces.

  • High touch surfaces: 

    • tables, desks, handles, countertops, phones, keyboards, doorknobs, light switches, ​toilets, faucets, sinks

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  • Fully trained on appropriate use of cleaning and disinfection chemicals.

  • Wear disposable loves and gowns for all tasks in the cleaning process, including handling trash.

    • Additional personal protective equipment (PPE) might be required based on the cleaning/disinfectant products being used and whether there is a risk of splash.

    • Gloves and gowns should be removed carefully to avoid contamination of the wearer and the surrounding area.

  • Wash your hands often with soap and water for 20 seconds.

    • Always wash immediately after removing gloves and after contact with a person who is sick.

    • Hand sanitizer: If soap and water are not available and hands are not visibly dirty, an alcohol-based hand sanitizer that contains at least 60% alcohol may be used. However, if hands are visibly dirty, always wash hands with soap and water.



  • Disinfect with a commercial disinfectant that is effective against SARs-CoV-2, the virus that causes COVID-19.

  • Disinfecting kills germs on surfaces.

  • Always read and follow the instructions on the label to ensure safe and effective use of the product. 

    • ​Keeping surface wet for a period of time (see product label).

    • Precautions such as wearing gloves and making sure you have good ventilation during use of the product.



  • Close off areas used by the person who is sick.

  • Open outside doors and windows to increase air circulation in the area.

  • Wait 24 hours before you clean or disinfect. If 24 hours is not feasible, wait as long as possible.

  • Clean and disinfect all areas used by the person who is sick, such as offices, bathrooms, common areas, shared electronic equipment like tablets, touch screens, keyboards, remote controls, and ATM machines.

  • Vacuum the space if needed.

  • Once area has been appropriately disinfected, it can be opened for use.

    • Workers without close contact with the person who is sick can return to work immediately after disinfection.

  • If more than 7 days since the person who is sick visited or used the facility, additional cleaning and disinfection is not necessary.

    • ​Continue routine cleaning and disinfection. This includes everyday practices that businesses and communities normally use to maintain a healthy environment.

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